Carnival Cruise Line is making significant plans for the future – including 2022 expectations, what passengers can expect from travel advisors and more. With new ships on the horizon and a focus on digital marketing, it’s going to become easier than ever to hit that 2020 goal of cruisin’ in style.,
The “carnival cruise lines 2022” is a piece that discusses the expectations of Carnival Cruise Line executives. In addition to talking about their future plans, they also discuss the travel advisors and more.
Carnival Cruise Line has exhibited steadfast attention to its passengers and the vacation experience while the cruise industry recovers from the effects of the coronavirus outbreak.
Adolfo Perez, Carnival Senior Vice President of Global Sales and Trade Marketing, talked with about the company’s recovery in 2022, wave season, travel advisers, environmental measures, diversity efforts, and more.
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Here is the full Q&A session with Perez:
(TP): In 2022, the tourism industry will attempt to reestablish some sort of normality, and the cruise sector will be at the vanguard of that effort. What does Carnival foresee in 2022 vs 2021, and what are some of the trends that the firm is watching?
Adolfo Perez (Associated Press): For starters, we’re going to keep bringing our fleet back. In all of our year-round U.S. homeports, 22 of our 23 ships are now in service. When Carnival Splendor sails from Seattle this summer (May), we’ll have the whole fleet back.
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Because 2022 is our 50th anniversary year, we recently completed a series of special Sailabrations, during which many of those features will be replicated on our ships throughout the year, whether it be through our retail outlets, food and beverage offerings, casino sweepstakes, or other aspects of our guest offerings. The arrival of Carnival Celebration, our newest Excel-class ship and sister ship to Mardi Gras, to her newly rebuilt new terminal at PortMiami in November will bring the birthday celebrations to a close. We’ve already begun exposing her goods, themes, and features, and we’ll keep doing so throughout the year.
During the hiatus in guest operations, we also utilized the opportunity to give several of our ships in our fleet our new hull design livery, and this project will continue. We’ve altered our officer uniforms to reflect the new livery, with navy blue slacks replacing the all-white outfit our officers formerly wore.
We’re hoping to have a firm timeframe for returning to guest operations in Australia later this year. We anticipate a strong visitor reaction to the pent-up demand for travel, particularly cruise, as the public health situation improves and operating regulations and limitations are eased. We’ll also be transforming Costa Magica into a Carnival Cruise Line ship in 2022, so stay tuned for updates on that.
Personalization, multi-generational travel, and experiential travel were the three hottest travel trends prior to the pandemic. We believe Carnival is well positioned to capitalize on all three trends, which we expect to continue now that our fleet has been restored to operation. Everyone on a Carnival cruise, whether it’s best friends, couples, extended family, or huge groups, may have their own unique set of activities every day and yet meet together for dinner if that’s what they want. The introduction of Mardi Gras and its BOLT roller coaster presented us with an excellent chance to establish a connection with new prospective passengers. Although not everyone enjoys roller coasters, the idea that one may be found aboard a cruise ship piqued the interest of many. So we’ll keep leaning into those three trends in order to provide something for everyone – and in an atmosphere where everyone feels welcomed, valued, and respected.
TP: Carnival Cruise Lines announced special Carnival Sailabration Cruises to commemorate the company’s 50th anniversary. How did they turn out? What distinguished them from the typical Carnival experience?
The 17 themed Sailabrations sailings included at-sea ship gatherings as well as unique entertainment and programming, according to the Associated Press. Guests were welcomed into our cruise terminals-turned-birthday parties with entertaining music, signs, and décor before boarding. Guests were welcome to wear their favorite Carnival apparel, vintage or contemporary, as Playlist Productions cast members joined the ships’ Cruise Director, Fun Squad, and DJs to rock to celebratory songs for a 50th Birthday Bash Sailaway Party upon embarkation.
The unusual gatherings at sea, where our guests could not only celebrate with one other on board, but also with other Carnival ships, were the highlight of the commemorative birthday sailings. Carnival ships gathered in Baja, Mexico, Cozumel, and the Bahamas to celebrate the world’s largest birthday party at sea. Guests also took part in the world’s largest Ship-Tok, where the ships’ Cruise Directors and Fun Squads taught and led a choreographed dance in honor of our 50th anniversary. On tiktok.com/@carnival, you may find the Ship-Tok.
TP: It’s officially wave season. In comparison to 2021, what are the booking levels for 2022? In 2019, relative to pre-pandemic totals?
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AP: We don’t provide exact figures, but since our relaunch in July 2021, we’ve seen that our visitors have missed cruising and that there is a pent-up desire for it. Guests are overjoyed to be back on board and are expressing their delight.
TP: Do you believe Carnival and the cruise industry as a whole are prepared for the surge in reservations in terms of staffing? From a capability standpoint?
AP: In terms of capacity, we’ve swiftly returned our ships to operation, and by May, we’ll have all 23 of our ships sailing from all of our year-round homeports in the United States, giving our customers a wide range of ships, itineraries, and departure ports. In terms of manpower, we’re continuing to expand our contact centers to reduce wait times for clients whose reservations have been updated or modified due to changes to our ship’s deployment.
TP: What efforts have been done to help former Carnival travel consultants who were directly touched by the pandemic?
AP: Our travel advisers have been there for us through some difficult times, and we want to honor and celebrate them now more than ever. Within our Loyalty Rocks, we continue to explore for new chances! Whether it’s our 50th Birthday Booking offer, where they may earn 50 additional rewards points for every two new bookings, or our Carnival Playbook game, where travel advisors might win a free cruise, we have a reward program to deliver advantages to our travel advisors. We hope that the incredible job that travel advisers perform for their customers every day is recognized, as it has been a big part of our success over the past 50 years.
TP: What are some of Carnival’s and the cruise industry’s sustainability initiatives to make it more ecologically friendly?
AP: Compliance, environmental protection, and the health, safety, and well-being of our passengers, the people in the communities we touch and serve, and our shipboard and shoreside personnel are our greatest obligation and top priority at Carnival.
At Carnival, we take our responsibility as environmental stewards extremely seriously. With one objective in mind — to conserve and safeguard our planet’s biodiversity and valuable natural resources – we continue to improve our already extensive sustainability program.
Our corporate vision, company principles, and everyday discussion with workers, business partners, and visitors all emphasize the importance of being a good corporate citizen and environmental steward.
We are tackling sustainability in a variety of ways, including:
—The Mardi Gras, our first Excel-class ship, was the first cruise ship in North America to run on liquefied natural gas (LNG). LNG is the most modern fuel technology in the marine sector, and it is also one of the cleanest fuels on the planet, drastically decreasing pollutants with cleaner exhaust. Carnival Celebration (2022) and Carnival Jubilee (2023), the sister ships of the Mardi Gras, will likewise be fueled by LNG.
—We’ve dedicated to reducing food waste and have installed biological food waste digesters throughout the Carnival fleet, which break down food waste and make non-food elements easier to separate for safe, environmentally friendly disposal.
—We’ve put in place systems to limit the amount of single-use packaging, plastic, and service products we buy and consume.
TP: What efforts is Carnival doing in terms of diversity, equality, and inclusion?
Associated Press: Carnival Cruise Line employs people from more than 120 different countries. Our diverse cultural tapestry of highly skilled and driven team members is the true key to our success, as it contributes to a culture where everyone feels appreciated and respected.
We are committed to ensuring that our diverse workforce has every chance to participate and develop in an environment that prioritizes equality and inclusion. We’re putting this commitment into action by hiring diverse talent in our nautical teams and introducing our whole fleet to the Carnival Better Together project, which enables us to maintain our cultural commitments at the forefront of everything we do.
The “carnival cruise jobs” is a podcast interview with the Carnival Cruise Line Executive. The interview discusses the 2022 expectations, travel advisors and more.
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